Toro Road Runners brings its high-quality towing and roadside assistance services to Berkeley with a new location.
Toro Road Runners its expertise in the industry. This strategic expansion to Berkeley is the next phase in the company’s growth and evolution. John Franklin, marketing manager, says the company has plans in place for a slow and controlled growth, beginning with this new location and continuing over the coming years. “We know we have the model, and the experience, to improve towing services in the areas in which we work. We’ll roll out more locations as and where it makes sense.”
He says part of rolling out more locations will be to support the company’s 30-minute time guarantee. More locations in more geographic areas, he says, will ensure the equipment customers need is accessible, wherever they may be.
Toro Road Runners has earned a reputation for expertise in a wide variety of challenging situations. The company’s expert staff has been recognized with a high attention to detail that encompasses customer and vehicle safety, and ensuring the right practices are employed to get the job done efficiently and effectively. Franklin says this expertise applies to high traffic areas, and accident situations, as well as everyday locations.
Accredited by the Better Business Bureau, Franklin says Toro can handle the complete range of vehicle towing and roadside assistance needs, and that includes motorcycles, heavy trucks and everything in between, including collector vehicles. Services include long distance towing, dolly and flatbed, and specialized wrecker towing services.
“Our 24/7 roadside assist services include flat tire fix, gas delivery, car battery jumpstart, auto lockout and more. Essentially, whatever you need we can either handle, or get you to someone who can. Our towing and roadside assistance experts have helped drivers in every situation you can imagine, and some that are so unusual, you couldn’t even begin to imagine.”
He says the team is fully trained to be able to solve any vehicle issue and, through its larger team, has additional expertise to rely on for more challenging and unusual situations.
The company’s expertise even applies to locksmith services that can include lost or broken key replacement, transponder chip key cutting, broken key extraction and a variety of lockout solutions both for car and trunk. “Getting locked out can be stressful. Having someone you know will be there in under 30 minutes and being confident it is someone who can fix the problem quickly can take a lot of that stress off.”
As part of its expansion, Franklin says Toro recently launched a new website, designed to be more attractive and user-friendly. He says this is part of the company’s customer first commitment, that guarantees ease of dealing, honest pricing, and open communication. “We understand that needing a tow or roadside assistance isn’t something customers are often familiar with. We try to make them feel at ease by making sure they know the process every step of the way. That includes making sure they know what we need to do, why and what the cost will be.”
For more information:
2703 7th St. Unit 201.
Berkeley, CA 94710